Privacy Policy

Effective Date: March 26, 2024

Welcome to Silk. This Privacy Policy outlines how Silk ("we", "us", or "our") collects, uses, shares, and safeguards personal information obtained through our website, our mobile applications, and other facets of our services (collectively referred to as the "Services"). We prioritize your privacy and are dedicated to protecting it.

1. Introduction

Silk values your privacy and commits to protecting your personal data. This Privacy Policy aims to inform you about how we manage your personal data as you use our Services and to inform you of your privacy rights.

2. Contact

Silk acts as the data controller for your personal data under this Privacy Policy. For any questions or requests, including those directed to our Data Protection Officer, please reach us via email at: silkdatingdesk@gmail.com.

3. Information We Collect

Overview

To provide and enhance the Services, Silk collects personal data directly from you. Providing your personal data is voluntary but may be necessary for using our Services. Choosing not to provide certain information may affect your experience with our Services.

A. Information You Provide

  • Registration and Profile Information: This includes details such as your name, email address, phone number, gender, date of birth, location, and preferences.
  • Upon Accessing Our Services: We automatically collect technical data, such as device information, IP addresses, browser types, and usage statistics.
  • Financial Information: For access to premium services, we collect payment and transaction information. Note: Payment data is processed securely by our payment service providers.
  • Picture Verification: For optional verification, we may collect biometric data to maintain the safety and integrity of our Services.
  • Verification Information: We might collect government-issued ID and additional information for account verification and fraud prevention purposes.
  • Communications: Includes correspondence with us, such as customer support interactions and feedback.

B. Information We Automatically Collect

  • Usage Data: Data on how you interact with our Services, including device information, IP address, log files, and cookie data.
  • Location Data: With your consent, we collect precise geolocation data to facilitate location-based matchmaking.

C. Sensitive Data

We advise against posting sensitive personal data on your profile. If you choose to share it, you do so under your consent and at your own risk.

4. How We Use Your Information

  • To deliver and improve our Services.
  • To personalize your Service experience.
  • For marketing purposes, with your consent.
  • To fulfill legal obligations.
  • For internal analytics and market research.
  • To enforce our terms and safeguard our operations.

5. Sharing Your Information

Your information may be shared with:

  • Service Providers: To facilitate our Services.
  • Legal and Compliance: To respond to legal processes or meet legal requirements.
  • Business Transfers: In scenarios of a merger, acquisition, or asset sale.

6. Data Security

We employ security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

Your personal data is retained only as long as necessary for the purposes it was collected, including for legal, accounting, or reporting requirements.

8. Your Rights

You have certain rights under data protection laws regarding your personal data, including the rights to access, correct, delete, or transfer your data, and to object to or restrict certain data processing activities.

9. Children's Privacy

Our Services are designed for users aged 18 and above. We do not knowingly collect information from users under 18.

10. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to monitor activity on our Services and hold certain information. Your browser can be set to refuse all cookies or to indicate when a cookie is being sent.

11. Changes to This Privacy Policy

Our Privacy Policy may be updated periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have any inquiries about this Privacy Policy or our privacy practices, please contact us at silkdatingdesk@gmail.com .